Privacy Policy

1. Introduction

UCNext Inc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our unified communications services, website, and related applications (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

We collect several types of information from and about users of our Services, including:

2.1 Personal Information

Personal information that you provide to us, such as:

• Contact information (name, email address, phone number, mailing address)
• Account credentials (username, password)
• Billing information (credit card details, billing address)
• User profile information (job title, company name, profile picture)
• Communications preferences

2.2 Usage Information

Information about your interaction with our Services, such as:

• Call and messaging data (call logs, message content, participants)
• Service usage statistics (features used, duration, frequency)
• Device information (IP address, device type, operating system, browser type)
• Location information (based on IP address or GPS with your consent)

2.3 Automatically Collected Information

As you navigate through and interact with our Services, we may use automatic data collection technologies to collect certain information, including:

• Log files and usage data
• Cookies and similar tracking technologies
• Analytics data about how you use our Services

3. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Provide, maintain, and improve our Services
• Process and complete transactions
• Send administrative information, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Personalize your experience and deliver content relevant to your interests
• Monitor and analyze trends, usage, and activities in connection with our Services
• Detect, prevent, and address technical issues, fraud, and illegal activity
• Comply with legal obligations and enforce our terms of service

4. Information Sharing and Disclosure

We may disclose your personal information in the following circumstances:

4.1 With Your Consent

We may share your information when you direct us to do so.

4.2 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf.

4.3 Business Transfers

If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.5 Protection of Rights

We may disclose your information to protect the rights, property, or safety of UCNext Inc, our customers, or others.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

We maintain administrative, technical, and physical safeguards designed to protect against unauthorized access, use, modification, and disclosure of personal information. These measures include:

• Encryption of sensitive information
• Secure network architectures and firewalls
• Access controls and authentication procedures
• Regular security assessments and audits
• Employee training on privacy and security practices

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction or objection to processing
• Data portability
• Withdrawal of consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6.1 Account Information

You may update, correct, or delete your account information at any time by logging into your account or contacting us.

6.2 Communications Preferences

You may opt out of receiving promotional communications from us by following the unsubscribe instructions included in each communication or by contacting us.

6.3 Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

6.4 Do Not Track

Some browsers have a "Do Not Track" feature that signals to websites that you visit that you do not want to have your online activity tracked. Due to the lack of a consistent industry standard for these signals, we currently do not respond to "Do Not Track" signals.

7. Children's Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

10. California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit our CCPA Privacy Notice.